ABOUT US | CASE STUDIES | MANUFACTURING QUALITY | STANDARD PRODUCTS & PROPERTIES | QUOTE REQUEST FORM | FAQs 5/18/2013 9:23PM

Frequently Asked Questions

Questions

Do you supply permanent magnets with standard sizes?
How do I get the magnets I need, if they are not shown on the site?
Can I have a catalog of your magnets?
Can I have a free sample of your magnets?
How long will it take to receive your price quotation?
What is your lead-time after I place a purchase order?
What is your minimum order in value?
What is your minimum order in quantity?
What forms of payment do you accept?
What are your company's Terms and Conditions?

Answers

Do you supply permanent magnets with standard sizes?
We stock many "standard" sizes, but most magnets are made to our customer's specifications. See Standard Products and Properties for our standard sizes and shapes. From our experience, we realize that each customer has his/her own requirement in terms of material, shape, size, coating, and tolerances for his/her applications. Therefore, it is difficult to keep all of so-called standard size magnets in our inventory. We can supply magnets meeting your custom demand in a short production time.

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How do I get the magnets I need, if they are not shown on the site?
Go to the page Quotation Request and fill out the form with the information on the magnets and quantity required. After you click the Submit button, we will receive your request and provide you with our price quotation. Also, you may fax your specifications and drawings to us at 317-549-9259. We can then assist you with design and material recommendations to produce the least expensive and most efficient design for your application.

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Can I have a catalog of your magnets?
Please go to Standard Products and Properties for our standard sizes and shapes.

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Can I have a free sample of your magnets?
We do not stock free samples magnets. If we are working with you on a proposed application, we can often send you a similar magnet for your trial and experimentation.

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How long will it take to receive your price quotation?
It usually takes 1- 3 working days.

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What is your lead-time after I place a purchase order?
It usually takes 4-6 weeks. If special tooling is required to produce your magnet, it may take a longer lead-time. For a very larger production quantity purchase order, a longer lead-time may be required for complete delivery.

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What is your minimum order in value?
Our minimum order price is $100.00.

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What is your minimum order in quantity?
One piece. However, a larger quantity order always receives a lower piece price.

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What forms of payment do you accept?
Company checks, personal checks and wire-transfers, subject to satisfactory credit references being supplied.

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What are your company's Terms and Conditions?
Please visit the General Terms And Conditions page for detailed informaiton.

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